Frequently Asked Questions
Based on user feedback from this site and recent program webcasts, we have identified and answered your top questions to ensure this process is as simple and easy to use as possible. Please see our frequently asked questions.
HRSA COVID-19 Uninsured Program Portal:
Sign InHRSA
COVID-19 Claims Reimbursement
to Health Care Providers and Facilities for Testing, Treatment, and Vaccine Administration for the Uninsured
Customer Support
Our service staff members are available to provide real-time technical support, as well as service and payment support. Hours of operation are 8 a.m. to 8 p.m. Monday – Friday in the caller's local time zone.
Provider Support Line: 866-569-3522 for TTY dial 711
We're listening
We are committed to making the HRSA COVID-19 Uninsured Program as simple and accessible as possible. We are also monitoring your inquiries and working hard to answer your questions. Let us know how we're doing, and we'll update our resources based on your input.
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