Several additional educational resources are available below to help you understand the program.
The program website is designed to support you through each step as you participate in the HRSA COVID-19 Uninsured Program. Check out our provider checklist (PDF) for important to-do's, or watch a video about how the program works.
Claims & Reimbursement Tools
Learn more about electronic claims submissions and claim status inquiry with the help of this 837 Companion Guide (PDF) and 276/277 Companion Guide (PDF), catch potential errors with a Smart Edits FAQ (PDF) and Reference Guide (PDF), and see common questions about claims and reimbursement as part of our FAQs.
Online User Guides
Setting Up a Secure Account
Get an overview of what you will need to be securely registered and participate in the program.
Setting up Direct Deposit Through Optum Pay™
Walk through each step you may need to take if you have to set up a direct deposit/ACH account through Optum Pay.
Validating Your TIN
Get an overview of what you will need to validate your TIN in the HRSA COVID-19 Uninsured Program Portal.
Adding Provider Roster
Read about what you will need to upload your provider roster, how to upload information and what to expect next.
Managing and Adding Patients
Learn how to add and manage your patient roster, what information you will need, and what to expect after you submit.
Submitting Claims & Getting Reimbursed
Read about how to submit an uninsured individual's claim and when to expect reimbursement.