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HRSA Health Resources & Services Administration

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Frequently Asked Questions

Based on user feedback from this site and recent program webcasts, we have identified and answered your top questions to ensure this process is as simple and easy to use as possible. Please see our new frequently asked questions.

HRSA
COVID-19 Claims Reimbursement

to Health Care Providers and Facilities for Testing and Treatment of the Uninsured

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Reimbursement Details

Claims for reimbursement will be priced as described below for eligible services and subject to available funding.
See coverage details.

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Reimbursement Details

Reimbursement pricing and policies under this program for eligible services, as determined by HRSA (subject to adjustment as may be necessary), are described below:

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Reimbursement will be based on current year Medicare fee schedule rates except where otherwise noted.

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Publication of new codes and updates to existing codes will be made in accordance with published CMS guidance.

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For any new codes where a CMS published rate does not exist, claims will be held until CMS publishes corresponding reimbursement information.

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Claims submitted electronically for professional services

Claims submitted electronically for professional services will be priced as follows:

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Services will price with current year CMS pricing with geographic adjustments, as applicable.

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If no geographic adjustments are applicable, services will price with current year CMS national pricing.

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COVID-19 testing and specimen collection procedures will price in accordance with rates published in the CARES Act (PDF) and CMS interim final rules External Link Icon

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For ground, water and air ambulance claims with a primary diagnosis of COVID-19, professional claims price at current year CMS pricing with geographic adjustments as applicable.

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Claims submitted electronically for facility services

Claims submitted electronically for facility services will generally price according to traditional Medicare reimbursement; examples of exceptions are noted below:

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For purposes of this program, facility reimbursement based on IPPS will not include the 20% increase to the DRG weight for COVID-19 diagnoses U07.1 and B97.29 authorized by Section 3710 of the CARES Act.

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For purposes of this program, reimbursement rates for facilities not paid on IPPS [Critical Access Hospitals (CAHs), Rural Health Clinics (RHCs), Children's Hospitals, and PPS Exempt Cancer Hospitals] will not be updated after February 4, 2020.

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For ambulance claims with a primary diagnosis of COVID-19, the following rates apply:

  • Ground or water: $350 per claim
  • Air: $2,300 per claim
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Home health services will be priced based on a per-visit methodology by service type as established by the program:

All Medicare-eligible service categories: PT/OT/ST

$90

Nursing services – skilled nursing

$90

Nursing services – licensed practical nurse

$60

Medical social services

$90

Home health aide

$30

Home infusion therapy – PICC/midline supplies

$70

Home infusion therapy – PICC/midline placement

$110

All claims submitted must be complete and final. Interim bills, corrected claims, late charges, voided claim transactions and appeals will not be accepted.

Customer Support

Our service staff members are available to provide real-time technical support, as well as service and payment support. Hours of operation are 8 a.m. to 8 p.m. Monday – Friday in the caller's local time zone.

Provider Support Line: 866-569-3522 for TTY dial 711

We're listening

We are committed to making the HRSA COVID-19 Uninsured Program as simple and accessible as possible. We are also monitoring your inquiries and working hard to answer your questions. Let us know how we're doing, and we'll update our resources based on your input.

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